Product Release Notes - September 2023

September 5, 2023 - Account Field Changes Trigger & Multi-Contact Deal Triggers

Account Field Changes Trigger

We introduced a new trigger for Accounts that enables users to trigger contacts related to an Account into an automation.


Multi-Contact Triggers

We have a new triggering paradigm where an object that has many contacts associated with it (like a Deal or Account) can trigger all of the related records into an automation flow.


Individual Contact and Deal triggers

The old Field Changes trigger has been replaced by standalone Contact Field Changes and Deal Field Changes triggers.


To/From Operators

Introducing To/From operators allows users to dictate complex trigger logic.


Email Field Addition

This update allows users to account for both newly created records and use cases where they need to trigger an automation when an email address on a contact is changed.


September 7, 2023 - Segmentation: Entered Automation Manually vs. Trigger

Troubleshooting automations can now be done more effectively by narrowing down which contacts entered an automation organically (via a trigger) vs. non-trigger sources.


September 7, 2023 - Update Contact Field to Blank

We released an enhancement to our Update Contact Field action that allows users to overwrite a specified field to an empty/blank value.


September 8, 2023 - Add Tag Relationship to Tag Actions

Now when users modify or delete a Tag from the Manage Tags section, the corresponding changes will cascade down to these actions within Automations.


September 14, 2023 - Salesforce: Add List Subscription to Automation Actions

Automations now include any subscription data when sending records to Salesforce.


September 19, 2023 - Email on New User Creation

The ActiveCampaign platform will now send a welcome email to newly created users and provide them with their credentials for a seamless first-time login experience.


September 19, 2023 - SMS - 10DLC - Improved Field Validation for Opt-In Method

In order to help improve users' chance of a successful first time registration, we have update the field validation requirements and now will not allow a submission that does not include a URL.


September 21, 2023 - Fixed Site Message Configuration Page

We made design improvements to the site message configuration page.


September 26, 2023 - Updated Error Messaging in Automations Builder

The error messaging within the Automations Builder has been updated to create a consistent error experience when actions are missing key configurations.


September 26, 2023 - Salesforce: Advanced Field Mapping

This enhancement empowers users to take full control of their Salesforce sync configuration at the field level, providing the clarity and precision needed to understand how contact and lead data flow between our two systems.


September 27, 2023 - CX Apps Logging - Design Updates

This release includes the following updates:

  • Add pagination when there are more than 10 logs

  • Dynamically populate “resource” and “account” filter when a user selects a specific app

  • Add Resource column that appears on default

  • Log modal - reformat the payload code in the “received section”

    1. Change reference ID to Message ID

    2. Add copy button to “received section”

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