How do I view my past support requests?

When you submit a support request, we make it available for you to view in your account so you can track progress.

To view your support requests:

  1. Log into your ActiveCampaign account
  2. Open a new tab in your browser and paste the following. URL: help.activecampaign.com/hc/requests
  3. You may be asked to re-enter your account name. Type your account name into the field provided. 

You will then see all support requests that you submitted from your specific user account.

Have more questions? Submit a request