How to view past support requests

When you submit a support request, we make it available for you to view in your account so you can track progress.

To view your support requests:

  1. Log into your ActiveCampaign account
  2. Open a new tab in your browser and paste the following. URL:
  3. You may be asked to re-enter your account name. Type your account name into the field provided. 

You will then see all support requests that you submitted from your specific user account.

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