Available as an add-on for the following plans:
Marketing Plus, Professional and Enterprise
Sales Plus, Professional, and Enterprise
Contacts located in any country can receive SMS messages from our platform. We have a variety of phone numbers that can be used to send your SMS messages.
Take Note
- ActiveCampaign accounts purchased or upgraded on or after January 3, 2023 must purchase the SMS Add-on to use SMS
- ActiveCampaign accounts purchased or upgraded before January 3, 2023:
- Plus and Professional plans receive 25 free SMS credits per month
- Enterprise plans receive 1,000 free SMS credits per month
Countries with local phone numbers
Below is a list of countries we support sending SMS messages to that use local phone numbers. In addition, we've listed the number of credits used per sent message to those countries.
|
Country |
Credits per message sent |
|
Canada |
1 |
|
Netherlands |
11 |
|
Portugal |
5 |
|
Switzerland |
8 |
|
United Kingdom |
5 |
|
United States |
1 |
How it works
SMS messages are sent from automations.
When a contact from any of the countries supported with a local number enters your automation and hits your “Send SMS” action, our SMS provider will select a “from” number that matches your contact’s country and that same number will be used to distribute your message.
For example, if a contact located in Canada enters your SMS automation and encounters your SMS step, a Canadian phone number is used to send the SMS message to the contact and 1 credit is deducted from your account.
The “from” phone numbers are chosen by our SMS provider and will vary.
Countries with non-local phone numbers
Below is a list of other countries we support sending SMS messages to, along with credits used per message.
SMS messages sent to these countries will originate from a U.S. number.
|
Country |
Credits per message |
|
Afghanistan |
10 |
|
Albania |
10 |
|
Algeria |
10 |
|
Andorra |
2 |
|
Angola |
7 |
|
Argentina |
8 |
|
Armenia |
10 |
|
Aruba |
6 |
|
Australia |
7 |
|
Austria |
11 |
|
Azerbaijan |
17 |
|
Bahrain |
3 |
|
Bangladesh |
9 |
|
Belarus |
7 |
|
Belgium |
12 |
|
Belize |
1 |
|
Benin |
10 |
|
Bhutan |
6 |
|
Bolivia |
8 |
|
Bosnia And Herzegovina |
10 |
|
Botswana |
12 |
|
Brazil |
7 |
|
Brunei Darussalam |
2 |
|
Bulgaria |
11 |
|
Burkina Faso |
4 |
|
Burundi |
10 |
|
Cambodia |
7 |
|
Cameroon |
9 |
|
Chad |
10 |
|
Chile |
7 |
|
China |
3 |
|
Colombia |
6 |
|
Congo, Democratic Republic Of The |
6 |
|
Costa Rica |
5 |
|
Croatia |
6 |
|
Cuba |
10 |
|
Cyprus |
10 |
|
Czech Republic |
6 |
|
Denmark |
3 |
|
Djibouti |
12 |
|
Ecuador |
9 |
|
Egypt |
8 |
|
El Salvador |
5 |
|
Eritrea |
12 |
|
Estonia |
12 |
|
Ethiopia |
8 |
|
Faroe Islands |
2 |
|
Fiji |
12 |
|
Finland |
10 |
|
France |
9 |
|
French Guiana |
18 |
|
French Polynesia |
21 |
|
Gabon |
6 |
|
Gambia |
2 |
|
Georgia |
8 |
|
Ghana |
6 |
|
Greece |
7 |
|
Guadeloupe |
11 |
|
Guatemala |
6 |
|
Guinea |
18 |
|
Guinea-Bissau |
18 |
|
Guyana |
6 |
|
Haiti |
5 |
|
Honduras |
6 |
|
Hong Kong |
7 |
|
Hungary |
10 |
|
Iceland |
3 |
|
India |
1 |
|
Indonesia |
3 |
|
Iran |
6 |
|
Iraq |
8 |
|
Ireland |
8 |
|
Israel |
3 |
|
Italy |
11 |
|
Ivory Coast |
17 |
|
Japan |
10 |
|
Jordan |
11 |
|
Kenya |
8 |
|
Kuwait |
6 |
|
Kyrgyzstan |
5 |
|
Laos |
5 |
|
Latvia |
9 |
|
Lebanon |
6 |
|
Lesotho |
10 |
|
Liberia |
8 |
|
Libya |
7 |
|
Liechtenstein |
4 |
|
Lithuania |
5 |
|
Luxembourg |
7 |
|
Macau |
3 |
|
Macedonia |
7 |
|
Madagascar |
5 |
|
Malawi |
7 |
|
Malaysia |
5 |
|
Maldives |
1 |
|
Malta |
4 |
|
Martinique |
20 |
|
Mauritania |
11 |
|
Mauritius |
4 |
|
Mexico |
6 |
|
Moldova |
7 |
|
Monaco |
18 |
|
Mongolia |
7 |
|
Montenegro |
3 |
|
Morocco |
9 |
|
Mozambique |
5 |
|
Myanmar |
10 |
|
Namibia |
7 |
|
Nepal |
9 |
|
Netherlands Antilles |
5 |
|
New Zealand |
12 |
|
Nicaragua |
7 |
|
Niger |
4 |
|
Nigeria |
3 |
|
Norway |
7 |
|
Oman |
6 |
|
Pakistan |
5 |
|
Palestine |
8 |
|
Panama |
7 |
|
Papua New Guinea |
6 |
|
Paraguay |
2 |
|
Peru |
5 |
|
Poland |
5 |
|
Qatar |
7 |
|
Reunion |
22 |
|
Romania |
8 |
|
Rwanda |
4 |
|
Samoa |
6 |
|
Sao Tome and Principe |
4 |
|
Saudi Arabia |
4 |
|
Senegal |
17 |
|
Serbia |
4 |
|
Sierra Leone |
6 |
|
Slovakia |
9 |
|
Slovenia |
6 |
|
Solomon Islands |
10 |
|
Somalia |
8 |
|
South Africa |
3 |
|
South Korea |
6 |
|
South Sudan |
7 |
|
Sri Lanka |
7 |
|
Sudan |
7 |
|
Suriname |
4 |
|
Sweden |
7 |
|
Syechelles |
4 |
|
Syria |
8 |
|
Taiwan |
6 |
|
Tajikistan |
6 |
|
Tanzania |
7 |
|
Thailand |
3 |
|
Togo |
7 |
|
Tonga |
6 |
|
Tunisia |
11 |
|
Turkey |
3 |
|
Uganda |
8 |
|
Ukraine |
10 |
|
United Arab Emirates |
4 |
|
Uruguay |
8 |
|
Uzbekistan |
13 |
|
Venezuela |
6 |
|
Vietnam |
7 |
|
Zambia |
7 |
|
Zimbabwe |
10 |