Free email design services

In this article, you'll learn about the free email design services that ActiveCampaign offers and how to request additional email templates for your account.

Basic design service

Free for accounts on the Plus, Professional, and Enterprise plans.

Choose one of our included pre-designed email templates (you can see the full list by going to Campaigns > Templates) and we will customize it to match the look and feel of your company's brand. When finished, you'll be able to use this template as a starting point for any campaigns you create in the future.

Customization can include:

  • Inserting your logo
  • Utilizing your customized colors
  • Replacing default text with copy you provide
  • Replacing default images with images you provide

This service uses our drag-and-drop email designer, making it easy for you to modify the template as needed.

How to request a basic email design

1. From your ActiveCampaign account, click "Campaigns" to go to the Campaigns overview page.

2. Click "Free Design Service" in the left menu.

3. On the Free Design Service page, choose the template you wish to use then click it to select it.

4. Complete the fields under "Share some details about your company/organization" section and upload your logo.

5. Click the "Request your free email design!" button.

Once we receive your request we may follow up via email with some quick questions and should have your new email design ready within 1-3 business days.

Premium design service

Free for accounts on the Enterprise plan.

Starting with a blank slate, we work one-on-one with you to create a custom template or email design that incorporates your branding, logos, colors, and content that's unique to your specific needs. When finished, you'll be able to use this template as a starting point for any campaigns you create in the future.

This service uses our drag-and-drop email designer, making it easy for you to modify the template as needed.

How to request a premium email design

To request the premium design service, send an email to help@activecampaign.com. Make sure to include the following information:

  • Your ActiveCampaign account URL
  • Let us know that you're requesting the free premium design service

We will then follow up with you via email to discuss your design needs.

Request additional email templates

Our Implementations Team has created several templates that you can add to your ActiveCampaign account. These templates range in different themes from Retail to Newsletter.

How to request additional email templates

To request additional templates, complete this request form.

Once we receive your request, we'll send you an email with share links to these templates as well as a guide on how to import them into your account.

Template feedback

We want to hear from you about ideas for new templates! Submit your ideas here:

Template Feedback form

Have more questions? Submit a request