Does ActiveCampaign automatically increase my contact limit if I get close to that number?

We do not automatically increase your contact limit. You'll need to move your account limit up manually. An alert will display in your account when you approach your limit. A red indicator will appear in the upper right-hand corner of your account near your user avatar.

To manually update your contact limit:

  1. Click your avatar located on the top right of your screen and click Billing & Upgrade
  2. Select your desired contact limit using the sliding scale
  3. Under Payment, click “Update” 

For more information on how to change your plan, please visit this help document.

Have more questions? Submit a request