SurveyMonkey integration

There are two ways to integrate SurveyMonkey with ActiveCampaign:

  1. Zapier integration: This will allow you to add or update ActiveCampaign contacts with SurveyMonkey responses. This option requires you to have a Zapier account.
  2. Direct integration: This will allow you to embed survey links into your campaigns and automation emails. Your ActiveCampaign contacts will be updated with their survey responses. You can set this up directly from the SurveyMonkey apps page in your ActiveCampaign account or directly from your email. Instructions for each option are found below.

Setting up the Zapier integration

  1. Click here to use the “Add or update ActiveCampaign contacts with SurveyMonkey responses” zap.
  2. You will be asked to log into your Zapier account if you are not logged in already.
  3. Follow the steps in Zapier for setting up your SurveyMonkey trigger.
  4. When setting up your ActiveCampaign action, you will be asked to add your ActiveCampaign API URL and Key. You can retrieve this information by going to My Settings > Developer in your ActiveCampaign account.
  5. Follow the steps in Zapier for setting up the rest of your ActiveCampaign action.
  6. When finished, your Zap will be set to “On” and viewable in your Zaps page.

    Live_Zaps.png

Direct integrations
Setting up the direct integration from the Apps page

  1. Click your avatar and click “Apps.”

    Click_avatar_then_apps.png

  2. Select “SurveyMonkey” from the Apps page by clicking the logo.
    SurveyMonkey.png
  3. Click “Login to SurveyMonkey” to connect the two accounts.

    log_into_surveymonkey.png

  4. You will be asked to log into your SurveyMonkey account if you are not logged in already.

    Log_into_SM_account.png
  5. Click “Authorize” to proceed with the set up.

    SM_click_authorize.png
  6. Your surveys will now be listed on your SurveyMonkey apps page:

    SM_survey_on_apps_page.png

  7. When creating a campaign or automation email, click in the area of where you want your survey link to appear.
  8. Click “Personalize” from the modal toolbar.

    SM_click_personalize.png

  9. Select “SurveyMonkey” from the left side menu in the “Add a Personalization” modal. Click "SurveyMonkey."

    SM_modal_click_SM.png

  10. Click “Choose Survey” then select your survey by clicking it.

    SM_Choose_survey.png

  11. Enter your preferred text for your survey link, or use the default text we provide. Click “OK.”

    SM_text_for_survey.png

  12. Your survey link will embed into your email:

    SM_link_embedded.png

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Setting up the direct integration from your campaign or automation email

  1. From your campaign or automation email, click in the area of where you want your survey link to appear.
  2. Select “Personalize” from the modal tool bar.

    SM_click_personalize.png

  3. Select “SurveyMonkey” from the left side menu in the “Add a Personalization” modal. Click "SurveyMonkey."

    SM_modal_click_SM.png

  4. You will be asked to log into your SurveyMonkey account if you are not logged in already.

    Log_into_SM_account.png
  5. Click “Authorize” to proceed with the set up.

    SM_click_authorize.png
  6. Once you click “Authorize” you will need to choose your survey that you want to add to your campaign. Click “Choose Survey” then select your survey by clicking it.

    SM_Choose_survey.png

  7. Enter your preferred text for your survey link, or use the default text we provide. Click “OK.”

    SM_text_for_survey.png

  8. Your survey link will embed into your email:

    SM_link_embedded.png

  9. You will also see your survey listed on your SurveyMonkey apps page:

    SM_survey_on_apps_page.png

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