SurveyMonkey integration

ActiveCampaign offers a direct integration with Survey Monkey to make setup quick. This integration lets you add a survey link from SurveyMonkey to your campaigns and automation emails. However, contacts in ActiveCampaign will not be updated with survey responses.

Take note

You can set up the SurveyMonkey integration from the Apps page in your ActiveCampaign account or directly from your email. Instructions for each option are below.

Before proceeding, ensure that your SurveyMonkey surveys have a web link created for them. If they do not, they will not appear in ActiveCampaign. Click here for more information. 

Set up the SurveyMonkey integration from the Apps page

In this section, you will learn how to connect SurveyMonkey with ActiveCampaign and then add a survey link to your campaign.

Connect SurveyMonkey to ActiveCampaign

1. From your ActiveCampaign account, click Apps on the lower left menu.

Expanded view:


Collapsed view:

2. Search for "SurveyMonkey" then click it to open it. 
3. Click the “Login to SurveyMonkey” button to connect SurveyMonkey to ActiveCampaign.
4. A SurveyMonkey login window will appear. Type your SurveyMonkey username and password into the fields provided.
5. Click "Log In."

Your surveys will appear on the SurveyMonkey apps page in your ActiveCampaign account:

Insert a survey link to your survey into a campaign

Survey links can be added to automated and direct campaigns.

1. From the campaign or automation email, click into the text block where you'd like your survey link to appear.
2. Click “Personalization Link” from the modal toolbar.
3. An "Add a personalization" modal window will appear. Click the “SurveyMonkey” tab located on the left-side menu. Then, click "SurveyMonkey."
4. Click the "Choose Survey" field and click the survey you wish to add to your email.

The personalization tag for your survey link will appear. Once the email is sent, the survey URL will populate in place of the personalization tag. 

Set up the SurveyMonkey integration from a campaign

1. From your campaign, click into the text block where you'd like your survey link to appear.
2. Click the "Personalize" button in the modal toolbar.
3. An "Add a personalization" modal window will appear. Click the “SurveyMonkey” tab located on the left-side menu. Then, click "SurveyMonkey."
4. Click the "Login to SurveyMonkey" button.
5. A SurveyMonkey login window will appear. Type your SurveyMonkey username and password into the fields provided and click "Login."
6. The login window will close, and the "Add a personalization" window will refresh. Click the "Choose Survey" field and click the survey you wish to add to your email.

The personalization tag for your survey link will appear. Once the email is sent, the survey URL will populate in place of the personalization tag. 

In addition, your surveys will be listed on the SurveyMonkey apps page in your ActiveCampaign account: