If you are the Primary Account Admin or an Admin with purchase permissions, you can access the Billing & Upgrade page to update your billing information. Changing your billing information is easy and can be done anytime during your billing cycle.
To view or update your billing information:
1. Click your name on the bottom left of your screen.
2. Click the "Billing & Upgrade" option in the modal window.
3. Click the "Edit" option to the right of your payment method at the top right corner of the page.
4. Enter your updated billing information into the modal form.
5. Click the "Update" button.
The left side of the billing page contains the following information:
- Account URL
- Contact limit (if applicable)
- SMS credits (if applicable)
- Custom Reports and Dashboards (if applicable)
The right side of the billing page contains the following information:
- Payment method
- Billing Cadence (Annual, Monthly, Commit annually pay monthly)
- Next billing date
- Next billing amount
- Available credits (Credit amount available to your account to be used for charges such as recurring billing and upgrades. They are automatically applied toward your next payment)
If you have signed a contract, the billing cadence will show you the duration of your contract: