Why don't all of my custom fields appear when I create a segment?

When using the segmenting tool to create a segment, if/else statement, goal condition, or wait until condition, you may notice that not all of your custom fields will appear in the custom field drop-down. This is because the drop-down can only display a maximum of 30 custom fields. However, this does not mean you are limited to those 30 fields to build your segment—you can still use fields that do not appear in this drop-down to create your segment by typing the name of your custom field into the drop-down.

Here is a quick animation showing you how:

Conditions_editor.gif

Have more questions? Submit a request