How to change the date and time format in your account

If you are an account admin, you can change the date and time format in your account. For example, you can use a MM/DD/YYYY or a DD/MM/YYYY date format and you can use a 12-hour time format or 24-hour time format.  

Changing the date and time format will update how the date and time displays for all users on your account.

The date and time format extends to most dates and times that appear throughout your account, including campaign sent date and time, campaign last modified date and time, existing custom date fields, and more. Note that the format for custom date fields on forms will be in a YYYY-MM-DD format. In addition, if you are uploading contacts to your account from a CSV file, you'll want to use a YYYY-MM-DD format for all date fields in your file regardless of what format you choose in your account. Once the file is uploaded, the dates will reflect your preferred format.

To change the date and time format for all users on your account:

1. Click "Settings" located in the left-side menu.

2. A sub-navigation menu will expand on the leftside of your account. Click the “Advanced” tab.

3. Type your new date and time format in the "Date Format" and "Time Format" fields provided:

If you’re not sure what format to use, click the “Here are some formatting examples” link for suggestions.

4. Click “Save Settings.”

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