How do I add a past order to my account using a Deep Data Integration?

To sync all past orders:

1. Click Settings > Integrations on the left menu.
2. Click the integration you wish to sync historical data for.
   
3. Click the "Sync Historical Data" button.
   

Past orders from the connected ecommerce store will sync to your account. Synced historical data will not trigger any automations to run that use the "Makes a purchase" automation trigger.

How do I add a past order to my account when using WooCommerce?

In the specific case of WooCommerce, you can perform historical syncs through the WooCommerce WordPress plugin. This sync option will sync the following data from WooCommerce to your ActiveCampaign account:

• All contacts in your WooCommerce store who have made a purchase
• All contacts in your WooCommerce store who have opted in for marketing updates

This sync also lets you:

• See orders as they sync and which orders failed to sync
• View a progress bar where you can cancel, pause, or reset your sync

The historical sync will not sync previous abandoned cart data. In addition, synced historical data will not trigger any automations that use the "Makes a purchase" automation trigger.

To perform this sync:

1. Log into your WordPress account.
2. Locate the ActiveCampaign for WooCommerce plugin.
3. Select "Historical Sync" from the left menu.
4. Click the "Start Historical Sync" button.

Once complete, you can locate the sync report under "Last Historical Sync Results."