You can edit the “From” name and email address for any campaign with a “draft” or “scheduled” status. This information cannot be changed for any campaigns with a “sent” status.
To update the from name and email address for your campaign:
- Click “Campaigns” from the top menu and click “Continue” for your campaign.
- Navigate to the design step of your email; this is the same page where you edit the content of your email.
- Click the cog on the top right of your screen.
- In the campaign settings modal, enter your preferred from name and email address. Click “Close” when finished.
Please note that it is not possible to set a default account-wide or list-specific “From” name or email address. Any newly created campaigns will use the same “From” name and email address as your most recently sent campaign by default.