How do I update the "From" name and email address in my campaign?

You can edit the “From” name and email address for any campaign with a “draft” or “scheduled” status. This information cannot be changed for any campaigns with a “sent” status.

To update the from name and email address for your campaign:

  1. Click “Campaigns” from the top menu and click “Continue” for your campaign.

    Click_campaigns_then_continue.png

  2. Navigate to the design step of your email; this is the same page where you edit the content of your email.
  3. Click the cog on the top right of your screen.

    Click_the_cog.png

  4. In the campaign settings modal, enter your preferred from name and email address. Click “Close” when finished.

    Campaign_from_settings.png

Please note that it is not possible to set a default account-wide or list-specific “From” name or email address. Any newly created campaigns will use the same “From” name and email address as your most recently sent campaign by default.

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