How is a contact's location determined in ActiveCampaign?

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A contact’s location is based on their IP address. When a contact engages with your communication (opened or clicked) or fills out an ActiveCampaign form to subscribe to a list, we fetch their IP address and display that approximate location under the "Location" field on the Contacts overview page:

Example_of_Location_filled_out_for_a_contact_on_the_Contacts_Overview_page.png

We will also display their location on their contact profile page:

Example_of_location_on_contact_record.png

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