How do I stop or cancel a scheduled campaign?

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With ActiveCampaign, there are two ways to stop or prevent a scheduled campaign from sending. This article explains both options.

How to disable a scheduled campaign from the Campaign Overview page

  1. Go to the Campaigns overview page.
  2. Locate the scheduled campaign.
  3. Click the dropdown next to the campaign’s “Edit” button.
  4. Click “Disable.”
    Click the dropdown then click disable.jpg

  5. A confirmation message will appear in a modal pop up. Click “OK.”

Your campaign will be listed on the Campaigns overview page with a “Disabled” label. It will appear under all campaigns with a “Sent," "Stopped," or "Disabled" status:

stop_campaign_disabled_status.png

To re-enable this scheduled campaign at any time, click “Enable” from the dropdown then click "OK" in the modal:

Enable option in the Campaign dropdown.jpg

How to remove a schedule from a campaign from the Campaign Summary page

  1. Click Campaigns on the left menu.
  2. Click the campaign name or click the "Continue" button to open the scheduled campaign.
  3. On the Campaign Summary page, scroll down to the "Schedule" section of the Campaign Summary page.
  4. Click the “Remove schedule” button. The schedule will be removed.
  5. From here, click “Send now” to send the campaign immediately or click “Save and exit” to leave the campaign.

You can reschedule this campaign again at any time. Learn how to schedule a campaign.

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