How do I stop or cancel a scheduled campaign?

With ActiveCampaign, there are two ways to stop or prevent a scheduled campaign from sending. This article explains both options.

How to disable a scheduled campaign from the Email Campaign Overview page

1. Go to the Email Campaigns overview page.
2. Locate the scheduled campaign.
3. Click the dropdown next to the campaign’s “Edit” button.

4. Click “Disable.”
   

5. A confirmation message will appear in a modal pop up. Click “OK.”
    

Your campaign will be listed on the Email Campaigns Overview page with a “Disabled” status. It will appear under all campaigns with a “Sent," "Stopped," or "Disabled" status:



To re-enable this scheduled campaign at any time, click “Enable” from the dropdown then click "OK" in the modal:

How to remove a schedule from a campaign from the Email Campaign Summary page

1. Click Email Campaigns on the left menu.
2. There are two ways to open up your campaign from here:
   1. From the "List View" tab: 
      • Click the "List View" tab
      • Click the campaign name or "Continue" button to open the scheduled campaign.
   2. From the Email Campaigns "Calendar" tab:
      • Click the “Calendar” tab
      • Click the campaign to open the scheduled campaign
3. On the Email Campaign Summary page, scroll down to the "Schedule" section of the Email Campaign Summary page.
4. Click the “Remove schedule” button. The schedule will be removed.
5. From here, click “Send now” to send the campaign immediately or click “Save and exit” to leave the campaign.

You can reschedule this campaign again at any time. Learn how to schedule a campaign.