What is the difference between the “Currently in automation” and “Has not ended automation” segment conditions?

The “Currently in automation” condition will look for all contacts that have entered and have not completed the automation you specify when using the floating segment builder. In other words, these contacts are currently moving through your automation.

The “Has not ended automation” condition will look for the following contacts:

  • Those that have entered and have not completed the automation you specify
  • Those that have never entered the automation you specify

In other words, this condition will look for all contacts that were not marked as having completed your automation; it does not matter if they entered it.

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