Issue
When I connect the Calendly integration, I see a “There was an error saving your Connection” message.
Solution 1
You need a Calendly account on the Professional, Teams, or Enterprise plan for this integration to work. Check your Calendly Plan tier and ensure you are on an eligible plan.
Solution 2
If you recently changed your Calendly plan tier, you’ll want to:
- Wait an hour before attempting to connect the Calendly integration.
- If you can’t connect after the hour, contact Calendly Support to confirm you have access to the upgraded plan features.
- Once confirmed, disconnect the integration in ActiveCampaign, then re-connect it.
Solution 3
If your Calendly event was created by someone else, check that your user has the correct permissions in Calendly.
Solution 4
Check for and remove any emojis in your Calendly event titles.