April 8, 2025 • Automations
We are excited to introduce AI Prompt Block, a powerful new automation action that brings AI analysis, categorization, and deeper personalization to your workflows. With AI Prompt Block, you can dynamically process customer data, generate responses, and optimize engagement, all within your automations.
Key Features
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Analyze and categorize data
Detect sentiment, analyze customer behavior, and classify text based on customer feedback. Identify positive, neutral, or negative feedback and trigger appropriate follow-ups. -
Real-time personalization
Generate contextual responses based on customer inquiries. -
Instant translations
Automatically detect customer’s language and translate messages to send replies in their preferred language.
Benefits
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Hyper-personalization
Tailor responses, segment customers, and trigger the right responses based on AI insights. -
Increased efficiency
Automate data analysis, decision-making, and personalized message generation, reducing manual work. -
Improves customer engagement
Detects sentiment based on customer feedback and delivers the right message at the right time. -
Supports multilingual messages
Instantly detects and translates messages, enabling seamless connections with global audiences. -
Optimize conversions and retention
Categorize leads, calculate CLV, and trigger targeted campaigns for better results.
Upgrade Instructions
AI Prompt Block is an available add-on that allows you to supercharge your workflows with AI-driven automation and intelligence. For more information, please visit our pricing page.