Upgrade your ActiveCampaign account

If you are the Primary Account Admin or a user with billing permissions, you can upgrade your plan anytime during your billing cycle.

If you need to downgrade your plan, please refer to our How downgrades work help article.

Upgrade your plan

1. From your ActiveCampaign account, click your account avatar.
2. A modal window will appear. Select “Billing & upgrade.”
3. Click the “Upgrade” button for the desired tier.
4. A modal window will appear. Confirm your upgrade by clicking the “Upgrade” button.

Upgrade contact limit, user seats, monthly email sends, and SMS credits (if applicable)

1. From your ActiveCampaign account, click your account avatar.
2. A modal window will appear. Select “Billing & upgrade.”
3. Click “Edit” for contacts, user seats, monthly email sends, or SMS credits (available with the SMS add-on).
   
4. A modal window will appear. Make your desired adjustments and confirm the action.
5. Click your name on the bottom left of your screen.
6. A modal window will appear. Click "Billing & Upgrade."

Purchase add-ons

Depending on your plan, you can purchase any of our add-ons: SMS, Pipelines & Sales Engagement, Transactional Email, and Custom Reporting.

1. From your ActiveCampaign account, click your account avatar.
2. A modal window will appear. Select “Billing & upgrade.”
3. Scroll down to “Add more functionality with add-ons” at the bottom of the page.
4. Click “Add to plan” button for the add-on you wish to purchase.
5. The “Review Purchase” modal will summarize changes to your billing.
6. Click “Confirm purchase” to purchase the add-on.