Sending files in emails

Businesses often need to send files, such as whitepapers or checklists, to their contacts. With ActiveCampaign, you can easily send this content to your contacts and keep one of your most important metrics. 

While it's possible to directly attach files to emails created using either the "Build from Scratch> Custom HTML" or the "Build from Scratch>Text only" option, it is not recommended because it will often get flagged as spam.

Here is what we recommend for adding files to your emails.

  1. From the message builder of your campaign or automation email, click the paper clip on the top right of your screen.
  1. Click the "Choose file" button to select your file. You can only attach one file per email. Your file can be no larger than 1 megabyte and must be one of the following file types: .DOC, .DOCS, .JPG, or .PDF.
  1. Click "Close" then "Save & Exit."
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