You can turn off ActiveCampaign branding on an account level. When you turn off ActiveCampaign branding, you also have the option to hide our in-app chat functionality.
Take note
Any user in the Admin group can turn ActiveCampaign branding off or on.
Features affected by turning off ActiveCampaign branding
Once branding is turned off, all mentions of ActiveCampaign will be hidden. Here is a non-exhaustive list of where mentions will be hidden:
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- Text
- Links
- ActiveCampaign forms
- Any apps that show the ActiveCampaign name or logo
- Most integrations
- Domain Verification
While branding is turned off, you will be unable to access the following pages from your account:
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- “Chat with us” (speech bubble icon on the left side of the page) However, you can manually enable the “In-app chat” when you turn off ActiveCampaign branding
- “Community” (question mark icon on the left side of the page)
- “Refer friends” (heart icon on the left side of the page)
- “Apps” (three squares with ‘+’ icon on the left side of the page)
- “View open support tickets (located in the avatar icon on the left side of the page)
How to turn off ActiveCampaign branding
- Click Settings (gear icon) > Appearance on the left menu to navigate to the Appearance Settings page in your Active Campaign account.
- Scroll down to the "Miscellaneous" section.
- Set the ActiveCampaign branding toggle to "Off" by clicking it.
- The “In-app Chat” (link to below) toggle will appear and will be “Off” by default. Turn this “On” or “Off” by clicking it.
- Click "Save Settings."
6. After you save your settings, refresh your page to see the changes made.
How to turn on ActiveCampaign branding
- Click Settings (gear icon) > Appearance on the left menu.
- Click the "ActiveCampaign Branding" toggle to set it to the "On" position.
- Click "Save Settings."
- Refresh your page to see the update applied to your account.