Customizing your WhatsApp profile

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In this article, you will learn how to customize your WhatsApp profile.

Take note

Images in this article are from Hilos, a company we recently acquired to bring native WhatsApp automation and richer conversational experiences, expanding our marketing automation platform. We’ll provide updated screenshots as soon as they are ready; however, the experience is similar. For more product documentation, visit the Hilos help center.

Step-by-step guide to customizing your WhatsApp profile

  1. Click WhatsApp > Settings on the left menu.
  2. Click “WhatsApp accounts.”
  3. Click on the phone number profile you wish to edit. The screen will refresh. 

    Phone number profile in WhatsApp > Settings.jpg
  4. Make the desired changes to your profile, and click “Save Profile.” Here, you can change your profile picture, bio, apply for a blue verification badge, update your category, and modify the links shown.

    WhatsApp Phone Number Profile.jpg

Changing Your Display Name

  1. Click WhatsApp > Settings on the left menu.
  2. Click “WhatsApp accounts.”
  3. Click on the phone number profile you wish to edit. The screen will refresh.

    WhatsApp Phone Number Profile > Channel Settings > Short name to identify this channel field.jpg
  4. Click the “Channel Settings” tab.
  5. Type the desired display name in the “Short name to identify this channel” field.
  6. Click “Save changes.”

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