Locate conversations in your WhatsApp inbox

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If you have several messages in your WhatsApp Messaging inbox, you can use filters, sorting, and the search function to locate specific conversations.

Search field

You can use the search field to locate conversations by a contact’s name or phone number. 

To use this function, type either the contact’s name or number into the field provided. As you type, a list of options will appear. Click the one you want to view

Filter and sort options

The filter and sort options are located at the top of the inbox, just to the right of the search field. To open it, click the funnel icon. A drawer will expand with the following options:

  • “Show channels” dropdown
    Click the “Show channels” dropdown to select a channel to search through, or select all channels.
  • Filters
    Click the “Filters +” option, then select a field to filter by. To add more than one filter, click the “Filters +” option.
  • “Sort by” dropdown
    Click this option and select if you want to sort by newest message first or oldest message first. 

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