We would love to hear from you if you are having issues or are not seeing true value with ActiveCampaign.
Options before you cancel:
- Contact our award winning support team
- Setup a free one-on-one training session with our customer success team
Just not the right timing?
Follow these steps to cancel your account.
- Click on the account menu in the upper right and click on "Upgrade & Billing"
- Click on the "Cancel" link within the payment box
Not seeing this? You may be on a legacy plan type and the directions may be slightly different. If you are having any trouble, contact us and we will be happy to help.
If your account is under a Reseller, you will need to reach out to them for further assistance with the cancellation process.
If you are on a trial account, you can simply let it expire. You will not be charged unless you manually upgrade to a paid account.