September 25, 2025 • General
We're introducing the Active Intelligence sidebar – AI assistance that stays with you across every page in ActiveCampaign, understands what you're working on, and assists without interrupting your workflow. It will be available across all tiers - Enterprise, Pro, Plus (limited access), and Starter (limited access).
Key Features
- Persistent AI sidebar
Access Active Intelligence from any page without switching to overlay mode or navigating away from the page you’re working on.
- Context-aware
Get smarter, contextual recommendations as the sidebar automatically understands what you're working on and surfaces relevant insights for each page you visit. We're rolling this out progressively, starting with campaign report pages.
- Flexible workspace
Collapse to save space, expand for quick help, or maximize to full screen for extended conversations.
- Full chat functionality
Access your complete chat history and all the AI features at any time - nothing gets lost in the transition.
Benefits
- Stay in your flow
Work without interruption -get AI help instantly from any page without losing your place or breaking your workflow.
- Get relevant help when you need it
Receive tailored insights and recommendations that match exactly what you're working on, making your decisions faster and more informed.
- Work your way
Adapt your workspace to fit the task at hand -minimize distractions when focused, or expand for deeper AI conversations when you need them.
- Never lose your progress
Keep full access to your chat history and all the AI features you already rely on - your work and insights stay with you.
Use Cases
- Campaign performance analysis
"Why did my open rate drop in the last month?" Active Intelligence analyzes your campaign data and suggests specific improvements while you're reviewing your reports.
- Content strategy development
"What subject lines work best for my audience?" Get data-driven recommendations and A/B testing suggestions while you're crafting your next campaign.
- Workflow optimization
"How can I improve my email automation?" Receive personalized advice on segmentation, timing, and messaging based on your actual account performance and industry best practices.
Upgrade and/or Setup Instructions
It will be available across all tiers - Enterprise, Pro, Plus (limited access), and Starter (limited access).