October 26, 2025 • AI
We are thrilled to announce the release of our newest AI capability: the AI Actions Library. This feature expands upon the existing AI Prompt Block by offering a curated library of suggested actions your clients can leverage when building automations. The AI Actions Library includes versatile actions such as building custom prompts, summarizing content, analyzing data, translating text, classifying intent, and determining sentiment.
Key Features
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Explore ready to use AI actions
Access a library of AI Actions within the automation builder
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Analyze and categorize data
Detect sentiment, analyze customer behavior, and classify text based on customer feedback. Identify positive, neutral, or negative feedback and trigger appropriate follow-ups.
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Real-time personalization
Generate contextual responses based on customer inquiries.
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Instant translations
Automatically detect customer’s language and translate messages to send replies in their preferred language.
Benefits
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AI Actions Library is a dedicated assistant for your clients
Rather than starting from scratch, these AI actions empower them to save and reuse high-performing actions and adapt dynamically to various needs, whether it's pulling real-time data or navigating complex if/else logic.