Segment Agent Now Suggests Lists Matches When Exact Names Aren't Found

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January 15, 2025 • AI

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We are excited to announce enhanced fuzzy matching capabilities for Lists in the Active Intelligence Segment agent. This feature intelligently recommends list matches even when exact names aren't provided, making segment creation more intuitive and reducing abandonment when list names are misspelled or abbreviated.

Key Features

  • Intelligent list name matching that handles misspellings and abbreviations 
  • Best-guess recommendations when no exact match is available 
  • In-context feedback to refine suggestions and improve accuracy 

Benefits

  • Faster Segment Building
    Continue building segments without stopping to look up exact list names 
  • Better Outcomes
    Users provide feedback on tangible results rather than abstract naming issues

Use Cases

  • Create segments based on list membership when you remember the concept but not the exact list name
  • Build targeted segments using shortened versions of list names commonly used in your team 
  • Segment contacts across multiple lists with similar or related naming patterns

Upgrade and/or Setup Instructions

This feature is automatically available in Active Intelligence. No setup required. Simply start creating segments with the Segment agent and experience the improved list matching capabilities.

Additional Resources

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