Some personalization tags will not work with test emails because there are no data values to be inserted. However, you can preview your campaign or automation email for a contact to see how personalization tags will render for that specific contact.
This preview will not display preheader text. To see how preheader text would render a personalization tag, you must send the email to a list of test contacts. Learn how to test your campaigns.
Direct campaigns - All Designers
- From the Campaign Overview page, click "Continue" for the email you wish to view.
- Click the "Test and preview" button.
- A modal window will appear. Click the "Desktop preview" button.
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Supply a contact's email address into the field provided, then click the "Preview" button.
The modal will load the campaign, and you can view the personalization tag values for that contact.
Automation campaigns - All Designers
- From your automation, hover over the email you want to view, then click the "Edit Email" icon that appears.
- Click the "Next" button on the top right of the Designer.
- Click the "Test and preview" button.
- A modal window will appear. Click the "Desktop preview" button.
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Supply a contact's email address into the field provided, then click the "Preview" button.
The modal will load the campaign, and you can view the personalization tag values for that contact.