How do I get chat to appear on certain pages of my site?

  Conversations is no longer available for purchase to new customers as of January 3, 2023.

With Conversations, you have the option to display the chat widget on pages you specify. To do so:

  1. Click "Website" > "Site Tracking" on the left menu.
  2. Click the "Tracking" option
  3. Type the URL on which you would like the chat widget to appear in the "Whitelist and Install Code" > "Add a Website URL" section. 
  4. Click the "Add" button.
  5. Check the "Conversations" box next to the whitelisted domain.

Follow these steps for each page that should display the chat widget. 

If the chat widget is still appearing on all pages of your website, check to see if the entire domain is whitelisted. If it is, you can remove it and whitelist specific pages.

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