How to change the primary contact on a deal

The Deals CRM is available on the following plans:

  • Plus
  • Professional
  • Enterprise

You can change the primary contact on an existing deal at any time. The primary contact on a deal is the main individual you communicate with on an opportunity in your pipeline.

1. Click “Deals” to navigate to the Deals page.

2. Use the search field to locate the deal you wish to update. You can type the name of the deal, email address of the contact on a deal, phone number, or account name to search for the deal.

3. Click the deal to open the deal details page.

4. Click the pencil icon next to the deal name. This is located at the top of the page. 

5. A modal window will appear. Click the "Primary Contact" dropdown and click the name of the individual you wish to make the primary contact for the deal.

6. Click the "Save" button when finished.

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