Conversations is available on all plans and can be purchased as an add-on to your account.
After you customize your Conversations chatbot flow, you can preview or test it to see how the experience will look for your site visitors. Doing so will help you make sure that the automation is set up as intended.
Note that all data submitted in the preview will not be saved in your account. If a change it made to the chatbot automation, you will need to close the preview and reopen it to see the changes reflected.
1. Navigate to the "Chatbot Automation" page in Conversations Settings.
- Click "Settings" in the left menu
- Click "Conversations"
- Click the "Chatbot Automation" tab
2. Click the "Preview" button the top right of the page.
3. A modal window will open and will display the first step of the chatbot automation flow. Interact with each step of the chatbot automation by supplying information.