Template cannot be shared

ActiveCampaign plans
Starter
Plus
Pro
Enterprise

Summary

The share link is missing from the Manages Templates page.

Resolution

A template on the Manages Templates page will not show the Share link in two cases:

  • The template is one of the pre-made themes that come with each account.
    If an account owner has made changes to one, they can create a copy. The new copy will have a share link.
  • The template is a Custom HTML template.
    In this case, open the template, then copy the code and paste it into a new template in the other account or in a text document on their computer for backup.

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