Template cannot be shared

Who can use this feature?

Pay for Contacts
  • Starter Included Not included
  • Plus Included Not included
  • Pro Included Not included
  • Enterprise Included Not included

    Summary

    The share link is missing from the Manages Templates page.

    Resolution

    A template on the Manages Templates page will not show the Share link in two cases:

    • The template is one of the pre-made themes that come with each account.
      If an account owner has made changes to one, they can create a copy. The new copy will have a share link.
    • The template is a Custom HTML template.
      In this case, open the template, then copy the code and paste it into a new template in the other account or in a text document on their computer for backup.

    Have more questions? Get in touch

    Start free trial