Automation Reports: "You are not authenticated to view this page"

Marketing_Enterprise

Sales_Enterprise

Summary

Attempting to access All Automation Reports. The page is blank, and I'm seeing "You are not authenticated to view this page".

Resolution

If you are logged in via the CNAME, disable site tracking.

  • Safari 13.1 or higher:
    1. In the Safari app on your Mac, choose Safari > Preferences, then click Privacy.
    2. Select “Prevent cross-site tracking.”
  • Chrome
    1. On your computer, open Chrome.
    2. At the top right, click More More and then Settings.
    3. Under “Privacy and security,” click Cookies and other site data.
    4. Turn Send a “Do not track” request with your browsing traffic on or off

Further instructions for Firefox can be found here: How to disable Cross-Site Tracking On Your Internet Browser

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