Will 1:1 emails sent through a contact's profile or open deal sync with a connected email's "Sent" folder?

Answer

No. If a user's email is connected via Settings > Deals, only 1:1 emails sent through Automations will appear in the sender's "Sent" folder of their email client. 1:1 emails sent from the contact's profile or open deal will not carry over. 

Related Resources

Was this article helpful?
2 out of 2 found this helpful

Have more questions? Submit a request

Start free trial