How to use the filter and search options on the Accounts Overview page

Available on Plus, Professional, and Enterprise plans.

On the Accounts Overview page, you can filter your business accounts by standard and custom fields. Using these filters lets you quickly see which accounts meet the criteria you set. In addition to filtering options, you can search for specific business accounts.

How to filter accounts

The Accounts Overview page has a filter button that you can use to view a list of business accounts that meet specific criteria.

To filter accounts:

  1. Click "Contacts" on the left menu.
  2. Click the "Accounts" option.
  3. Click the "Add a filter" button.
  4. Click a field group name.
  5. Click the field by how you want to filter.
  6. Click the operator you wish to use.
  7. Type the field value you want to use in the search.
  8. Click the "Apply" button.

The Accounts Overview page will load and list the filtered results.

Narrow your results with multiple filters

You can use more than one filter to narrow down your results.

When using more than one filter, the system will only search for and display accounts that match all criteria.

To use more than one filter, follow steps 1-8 above. After the page displays your results, click the "Add a filter" button again and follow the same steps. Keep doing this until you have all desired filters in place.

Remove a filter

If using multiple filters, you can remove a filter to broaden your results. To do so, click the "X" next to the filter you wish to remove.


How to filter accounts by Account Owner

The Account Owner picker lets you view a list of accounts by the Account Owner.

To use this option:

  1. Click "Contacts" on the left menu.
  2. Click the "Accounts" option.
  3. Click the "Account Owner" picker.
  4. Click the Account Owner name.

The results will display all accounts by the Account Owner name you picked.

How to search for business accounts

The search field on the Accounts Overview page will search for all business accounts that contain your search term in the account name.


To use this option:

  1. Click the search field.
  2. Type the name of the account you want to find. You can type the full account name or part of the account name.
  3. Press the "Enter" key.

The Accounts Overview page will load and display the account(s) that matches your search criteria.

Combine filters and search

You can combine both filters and search to narrow down a list of accounts.

When you do, the system will look for and display accounts that match all criteria.

Export a list of Accounts

You can export all business accounts from your ActiveCampaign account to a CSV file. It is not possible to export a list of filtered results. 

  1. Click "Contacts."
  2. Click "Accounts."
  3. Click the "Export" option.
  4. A confirmation window will appear. Click the "Click to view process" link.
  5. We'll redirect you to the "Settings > Import/Export Status" page in your account. Click the "Export" tab.
  6. Click the "Download" option to download the results into a CSV file.
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