How to attach files to a Deal record

Sales_Plus_Professional_Enterprise

With ActiveCampaign, you can attach files directly to a deal, such as a contract, proposal, pricing sheet, or even images.

Take note

  • File storage limits are based on your plan tier:
    • Plus - 1GB
    • Professional - 5 GB
    • Enterprise - 10 GB
    • Trial - 250 MB
  • The file size limit for each upload is 75 MB per file
  • File types currently supported: pdf, doc/docx, xls/xlsx, pptx, csv, tif, tiff, txt, jpg/jpeg, png, gif, svg
  • Users with permission to view deals can attach, rename, and download files. Only admins or users with “Delete Deals” permissions can delete files
  • This feature is currently only available with Deals

How it works

Once you create a Deal, you can add files to it by clicking the “Files” tab on the bottom left of the deal record.

Deal_File_Tab_Drag_Drop_or_Add_File_button.jpg

Here you can upload your files in two ways:

  1. Drag and drop files from your computer
    -OR-
  2. Click the “Add a file” button to choose files from your computer

  You can leave the page open on another tab or in the background once the upload starts.

A modal will appear on the top right when the upload is complete to show how much storage is used. This modal is the only way to see storage amounts. 

File_successfully_uploaded_modal_with_storage_amount.jpg

Uploaded files are listed on the deal record under the “Files” tab. It includes the File Name, Date Added, File Size, and Updated by information.

To download, rename, or delete the file, click the three dots to the right of the file:

Download_Rename_Delete_uploaded_files_three_dots.jpg

Was this article helpful?
31 out of 35 found this helpful

Have more questions? Submit a request

Start free trial