Product Release Notes - June 2023

June 1, 2023 - Segmentation Multi-Select: Lists

Multi-selects in Lists allow you to select combinations of a single data type in one segment condition without having to express each item individually as its own segment condition.


June 1, 2023 - Account Deal Dimensions & Measures in Custom Reporting

We have added new dimensions and measures that will enable users to build Deal reports using relevant Account data for better visibility into how their sales and success teams are performing.


June 1, 2023 - CX Apps: Remove Custom Objects Review Step from Outbound Workflow Modal

We have removed the “review object” step from the outbound workflow modals of CX Apps.


June 1, 2023 - CX Apps: Contact Field Personalization Updates

We recently made some much requested updates to align CX Apps contact fields and custom contact fields with the rest of the AC platform.

  • Updated the syntax for contact fields
  • Updated Custom Contact fields
  • Added support for modifiers
  • Added support for additional contact fields not previously supported in CX Apps


June 2, 2023 - Link-ifying Contacts, Accounts, Deals, Custom Objects

Now, any field that contains a URL like reference will now be clickable in Contact, Account or Deal standard/custom fields.


June 5, 2023 - Subscribe by SMS - Page Modernization

This release updated the Subscribe by SMS feature page.


June 8, 2023 - Email Disconnection Alerts

We are now utilizing the alerting system to proactively notify users when their email is in an error state, and prompt them to reconnect.


June 9, 2023 - Enhanced Segmentation in Deal Triggers

We released upgraded segmentation options that enable Custom Object and 1-1 Email segmentation in Deal Triggers. We also made minor UI/UX updates to how the triggers are viewed in the Builder.


June 14, 2023 - Automated 1:1 Email Reports

We have extended reporting capabilities for automated 1:1 email activity. We built a new sub-section in both the Reporting and Automation sections that shows each automated 1:1 email and associated sends, opens, link clicks, replies, and bounces.


June 15, 2023 - Ecommerce Transparency & Error Handling: List View

We made updates to the visuals on the existing Integrations Settings page to improve consistency with the rest of the platform.


June 22, 2023 - Contact List Attributes in Custom Reporting

This release is focused on allowing users to create reports around List growth, changes in contact List status, and detailed Unsubscribe information.


June 27, 2023 - SMS - 10DLC - Improved Guidance for the Campaign Use-Case Form Submission

In order to help our customers set themselves up for success, we have improved the language being used within our Campaign Use-Case form submission to be much more explicit in terms of what level of detail is required. This update also includes reference to a newly published help document that walks our customers through ‘best practices’ for a successful registration.


June 27, 2023 - Subscribe by SMS - New Status Column on 'Lists' Page

We have improved the overall experience for the Subscribe by SMS feature by introducing a new column on the ‘Lists’ page that indicates whether this feature is in use for a particular List. This improvement has removed unnecessary clicks that were required for our customers to understand which lists have activated the subscribe by SMS feature.


June 28, 2023 - Reassign List Owner When User is Deleted V2

This update allows customers to select the user to reassign the list(s) to when a list owner is deleted, matching the existing behavior for deal/task owner reassignment, and account owner reassignment.


June 29, 2023 - Segmentation: Contact Status Conditions

Explore and segment your contacts based on the status they have in one, more, or all of your lists. This is especially helpful for applications such as: list cleanup, segmenting your automations to only include active contacts, or finding contacts that haven’t been added to any list.

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