Automation
Learn about the automation builder to automate business processes, messages, sales funnels, and more.
Get Started with Automation
- ★ What are automations in ActiveCampaign? An overview
- How to view your automation
- How to manage unsubscribes and list associations in automations
- Use AI in the Automation Builder in ActiveCampaign
- Create an automation from scratch in ActiveCampaign
- Walkthrough: How to use ActiveCampaign's automation builder
Automation Triggers & Actions
- Use the "Send an email" automation action
- Multi-contact Triggers in Automations
- How to use 1:1 email threading in Automations
- Use the "Order is updated" trigger for ecommerce automations
- What happens when I delete a "Send Email" action from an automation?
- How to Move or Copy actions in automations
Use Automations
- How to test your automation
- How to test campaigns in an automation
- Use automation to win back subscribers before removing them from your list
- Use automation to track contacts' last engaged dates and perform ongoing list cleanup
- Perform an expedited list cleanup with automation
- How to use the "This deal's" condition in automations
SMS
- ActiveCampaign SMS segment conditions
- About SMS UK regulations and how to register in ActiveCampaign
- Campaign best practices for A2P 10DLC
- SMS HELP and INFO keyword support
- Getting Started with SMS and ActiveCampaign
- A2P 10DLC Fines and Penalties for Non-Compliant Messaging with U.S. Telecom Carriers
Common Questions & Troubleshooting
- Automations and account downgrade FAQs
- Contact did not receive automation email
- What is the difference between "History View" and "Path View" in an automation?
- Contact submitted a subscription form but was not added to my automation
- Scores set to 0 by automations are being reset by static scoring rules
- How do I move a contact to a goal when they make a purchase?