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How can we help?

Stay informed about changes to the ActiveCampaign platform on our Release Updates page.

  1. ActiveCampaign Help Center
  2. Conversations

Conversations

Engage with your customers in real time through chat and email.

Get Started with Conversations

  • Conversations Overview
  • How to set up Conversations email
  • How to set up Conversations
  • Purchase and remove seats for Conversations
  • Assign seats for Conversations
  • Manage notifications from Conversations
See all 9 articles

Use Conversations

  • How to change your availability status for Conversations chat
  • Using Conversations as a ticketing support system
  • Reply to inbound messages from the Conversations inbox
  • Create contacts from conversations
  • Connect Facebook Messenger to your Conversations account
  • Conversations visitor detail pane overview
See all 7 articles

Common Questions & Troubleshooting

  • Troubleshooting Conversations
  • How do I get chat to appear on certain pages of my site?
  • How do I start an automation from a conversation?
  • How do I change my agent profile photo?
  • Will I be billed for Conversations after my trial ends?
  • Can I delete a conversation?
See all 11 articles
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