Ryan G
Activity overview
Latest activity by Ryan G-
Ryan G created an article, Can event tracking be added directly to the deep data ecommerce section of a contact?
Event tracking can't be added directly to the deep data ecommerce section of a contact. However, you can use our API/Event tracking to track events. APIv3 Documentation
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Ryan G created an article, Webhook Server Compatibility
Typically, any server that is exposed to the internet should be capable of receiving webhooks. An app on the server must first be written to receive and interpret the data via an endpoint. This doe...
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Ryan G created an article, Who manages the ActiveCampaign integrations with Zapier?
We (ActiveCampaign) manage our own API endpoints (update contact, add contact, send notification, etc). This is the only thing ActiveCampaign manages. If there is a trigger or endpoint not availabl...
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Ryan G created an article, Error: unable to uninstall package
Summary I am receiving an error message, "Error: unable to uninstall package" or "Permission Set" Error. The permission set is assigned to one or more users. You can only delete permission sets tha...
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Ryan G created an article, How do I get a Tag ID using the API?
You can retrieve Tag IDs using the API V3 Retrieve a tag call. https://developers.activecampaign.com/reference#retrieve-all-tags.
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Ryan G created an article, What is the difference between "Unsubscribe Link" and "Unsubscribe Link (All Lists)"?
"Unsubscribe Link" (%UNSUBSCRIBELINK%) will unsubscribe a contact from the lists the campaign was sent to. "Unsubscribe Link (All Lists)" (%UNSUBSCRIBELINK%&ALL) will unsubscribe contacts from al...
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Ryan G created an article, Reply To Reply tracking email address
If reply tracking is enabled, every campaign that is sent will have a unique 'reply to' email address. Example: reply-accountname.activehosted.6.16.28@s15.avl3.acemsrvc.com. Setting up DKIM will n...
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Ryan G created an article, Which user groups have access to Message Variables?
Message variables are available to all user groups that have permission to access templates. Related Resources How to use Message Variables in ActiveCampaign
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Ryan G created an article, How can I style/adjust the content inside a campaign's RSS block?
Answer You can use RSS blocks to pull an RSS feed and render the content in that feed inside a campaign. Your ability to style the content inside an RSS block is limited to the following: Text Fo...
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Ryan G created an article, My GIF isn't working
Summary A GIF I added to a Campaign or Automation email isn't working. Resolution A GIF should work without any issue in a Campaign or Automation email as long as these recommendations are followe...