Thomas B
Articles
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Does the Content Manager have a storage limit?
At this time there is only a limit to the size of individual files (10MB) but there is no limit to the number of files you can store in the Content Manager.
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Will 1:1 emails appear in my "Sent" folder?
It depends on how you send your 1:1 emails in ActiveCampaign. There are two ways: From your ActiveCampaign account(Available on all plans)No. If you send a 1:1 email from your ActiveCampaign a...
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Deep Data API syncStatus definitions
In an API call, syncStatus will show one of two statuses: 1 = running 0 = not running
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I cannot "Select a Section" under "Jump to a Section" in my Pages designer
SummaryThe "Jump to a Section" feature in Pages is available for clickable elements such as links, images, buttons, and the Navigation block. The "Select a Section" submenu defines the jump destin...
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Can a third-party tracking code be added to a Page?
Yes, however, it is recommended that the tool of choice (Google Analytics, Facebook Pixel) be manually integrated using the custom code option. To do this, click the dropdown arrow by the side of...
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How do I move a contact to a goal when they make a purchase?
In automations where a contact converts once they make a purchase, you may want to use a goal to move that contact to a different part of the automation. To create a goal that activates when a con...
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My Deals import added a decimal or removed 0's from Deal money value
SummaryThe value of money-type Deal Custom Fields changes upon import. For example, a CSV value of "1234" will import as "12.34" and a value of "1700" will import as "17." ResolutionAdd two zeros ...
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A user cannot see the "Send a Campaign" button in contact profile
Summary When viewing a contact profile, a user may not see the "Send a Campaign" button near the top of the page Resolution The "Send a Campaign" button only appears in the contact profile when a ...
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What is the "m" parameter on a campaign Web Copy link?
"m" is Message ID. Here's an example of a Web Copy link where the "m" is at the end of the URL: https://amalik.activehosted.com/index.php?action=social&c=603&m=851 Note that "c" is the Campaign ID...
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A user can't see the "Add a Deal" button
Summary A user may have both pipeline access and full deal permissions but is still unable to see the "Add a Deal" button. Resolution Check their Group Permissions and ensure they are able to e...