Thomas B
Articles
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Deep Data API syncStatus definitions
In an API call, syncStatus will show one of two statuses: 1 = running 0 = not running
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Can a third-party tracking code be added to a Page?
Yes, however, it is recommended that the tool of choice (Google Analytics, Facebook Pixel) be manually integrated using the custom code option. To do this, click the dropdown arrow by the side of ...
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I cannot "Select a Section" under "Jump to a Section" in my Pages designer
SummaryThe "Jump to a Section" feature in Pages is available for clickable elements such as links, images, buttons, and the Navigation block. The "Select a Section" submenu defines the jump destina...
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A user can't see the "Add a Deal" button
Summary A user may have both pipeline access and full deal permissions but is still unable to see the "Add a Deal" button. Resolution Check their Group Permissions and ensure they are able to ed...
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My Deals import added a decimal or removed 0's from Deal money value
SummaryThe value of money-type Deal Custom Fields changes upon import. For example, a CSV value of "1234" will import as "12.34" and a value of "1700" will import as "17." ResolutionAdd two zeros t...
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How do I move a contact to a goal when they make a purchase?
In automations where a contact converts once they make a purchase, you may want to use a goal to move that contact to a different part of the automation. To create a goal that activates when a cont...
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A user cannot see the "Send a Campaign" button in a contact record
Summary When viewing a contact record, a user may not see the "Send a Campaign" button near the top of the page. Resolution The "Send a Campaign" button appears on the contact record when a campaig...
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What is the "m" parameter on a campaign Web Copy link?
"m" is Message ID. Here's an example of a Web Copy link where the "m" is at the end of the URL: https://amalik.activehosted.com/index.php?action=social&c=603&m=851 Note that "c" is the Campaign ID....
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Does the Content Manager have a storage limit?
At this time there is only a limit to the size of individual files (10MB) but there is no limit to the number of files you can store in the Content Manager. File names have a limit of 192 characters.
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Will 1:1 emails appear in my "Sent" folder?
It depends on how you choose to send the 1:1 email. If you connected your email account to deals, then 1:1 emails will appear in the "Sent" folder. This is because these emails are sent from the co...