Erin H
Articles
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Can you migrate my landing pages?
Yes, we can. Let us know which landing pages you need us to recreate for you when submitting your Migration Request.
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Can I perform my own migration to ActiveCampaign?
Yes, you can upload your own data to your ActiveCampaign account. However, it is still beneficial for you to submit the Migration Request form. Doing so lets us know how we can better help you du...
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Which languages does ActiveCampaign Migration Services support?
Our Migrations service is only available in English at this time. We are working to provide Migration support in other languages in the future.
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How should I prepare my list of contacts with tags for migration?
For migrating contacts, you only need to create one master list containing all contact information, including all contact tags. When exporting contacts from your old system, contact tags should...
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How long will it take to migrate data to ActiveCampaign after submitting my request?
Once your request is created in our ticketing system, one of our Specialists will contact you. This typically occurs within 24-48 hours. From there, they will provide an estimated date of completio...
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Is it possible to migrate information to the ActiveCampaign notes field?
Unfortunately, we cannot migrate data into the ActiveCampaign notes field. However, there are third-party tools that you can use to migrate this data.
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Why weren't all of my contacts migrated to my ActiveCampaign account?
There could be a few reasons why not all of your contacts were imported into your ActiveCampaign account during the migration process. This "What did my import fail?" help article outlines the ma...
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What happens to duplicate contacts during a migration?
If there are duplicate contacts in your old platform(s), they will be merged into one contact during the migration process to ActiveCampaign. We use the email address field as the merge field ...
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How do I migrate data to ActiveCampaign?
We have resources that you can use to get started with migrating your data to ActiveCampaign: Migration Guide Importing and adding contacts to your ActiveCampaign account
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Can you migrate my forms?
Our team of Migration Specialists can help you migrate any forms you've built with your previous provider into your ActiveCampaign account. Once these forms have been recreated for you, you wi...