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Nicola S

  • Total activity 12
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Activity overview

Latest activity by Nicola S
  • Nicola S created an article,

    About comparing email service providers

    When comparing email service providers (ESPs), a common trend is to compare open rates between ESPs. However, this is not an accurate way to decide the best ESP for you. Instead, we recommend going...

    • Edited
    • 1 follower
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    • 0 votes
  • Nicola S created an article,

    How to repair your sending reputation

    Inbox placement is when your email communications land in the inbox instead of spam. Inbox placement is also a reflection of your sending reputation. Improving your sender reputation is crucial to ...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Nicola S created an article,

    How to request a custom mailserver domain

    Available on the Enterprise plan.  In this article, you'll learn how to request a custom mailserver domain.  Select any available subdomain of your domain. This subdomain will be used exclusively ...

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    • 1 follower
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    • 0 votes
  • Nicola S created an article,

    Why do my test emails go to spam?

    If you sent a test email to a personal account and the email went to the spam folder, then you may have acquired a bad sending reputation. A bad sending reputation means that Mailbox Providers don’...

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    • 1 follower
    • 0 comments
    • -1 votes
  • Nicola S created an article,

    Spam complaints and deliverability

    A high level of spam complaints from your recipients is most likely the reason behind deliverability problems. If major mailbox providers (AOL, Gmail, Outlook, Yahoo) see recipients complaining abo...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • Nicola S created an article,

    How to achieve Full Domain Alignment

    To strengthen your Reputation as a sender, you might want to achieve Domain Alignment.Domain Alignment happens when every domain in your email (in the headers and the body) shares the same “root do...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Nicola S created an article,

    Message delivered but can't be found?

    When you send a campaign from ActiveCampaign, mailbox providers will let us know if and when your email was delivered. If the email wasn’t delivered (accepted by the recipient’s mailserver) they le...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Nicola S created an article,

    Request a 2048 DKIM key

    Available on all plans. Most ActiveCampaign customers use our shared DKIM key. By implementing DKIM on your domain you will get a 1024 DKIM key by default. But we are able to set up a custom 2048 D...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Nicola S created an article,

    How to setup DKIM in ActiveCampaign

    It may be beneficial to implement DKIM signing on your account. DKIM is a form of email authentication that allows an organization to claim responsibility for a message in a way that can be validat...

    • Edited
    • 1 follower
    • 0 comments
    • 2 votes
  • Nicola S created an article,

    About the Gmail Promotions tab

    Gmail sorts incoming messages to the Primary Inbox, Promotions tab, Social tab, and any other folders subscribers have set up. Google has a very advanced algorithm that manages this sorting, and it...

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    • 1 follower
    • 0 comments
    • 1 vote