Sarah N
Articles
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How to edit your opt-in confirmation email
The opt-in confirmation email is sent to contacts who submit your subscription form. Take note The opt-in confirmation message can only be sent to contacts if they meet both of the following requ...
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How to locate replies to your SMS messages
Available as an add-on for the following plans: Marketing Plus, Professional and Enterprise Sales Plus, Professional, and Enterprise When a contact replies to your SMS message, we'll capture that...
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Conversion Attribution report
The Conversion Attribution report measures the effectiveness of all touchpoints that led up to a customer's conversion. The information presented in this report uses a last-touch attribution m...
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How to use and/or conditions in ActiveCampaign segments
Creating segments using AND/OR logic can often be confusing, especially when segment results display information you're not expecting to see. In this document, we'll explain both "AND" logic and ...
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Deals message: Contact Unavailable
If you see the message "Contact Unavailable" on a Deal record, then this means that you cannot access the contact. This may be because you do not have permission to view the contact or the contact...
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SMS Pricing, credits, and "From" phone numbers
Available as an add-on for the following plans: Marketing Plus, Professional and Enterprise Sales Plus, Professional, and Enterprise An SMS is a text-only message that is sent to a contact's mobi...
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Verify your email domain
Before you send emails through ActiveCampaign, you need to verify the domain you'll use in both your "From" email address and "Reply-to" email address. Verifying your domain ensures that it belong...
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BigCommerce Deep Data integration overview
The ActiveCampaign BigCommerce integration lets you send actionable purchase data directly from a BigCommerce store to your ActiveCampaign account. You can use this data to send customized follow-...
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Facebook Custom Audiences integration
Use the Facebook Custom Audiences integration to connect your Facebook Ads accounts to your ActiveCampaign account. Once connected, use automation to add and remove contacts from your Facebook Cus...
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Connect your Shopify store to ActiveCampaign
Need help connecting your Apps? Our native integration service helps you connect your existing tools to ActiveCampaign, ensuring you have a complete picture of your customer’s experience. The A...