FAQs
- How do I import my contacts from a CSV file?
- What is a CSV file?
- How do I save my spreadsheet as a CSV file?
- How do I import contacts with multiple tags?
- How do I import contacts with multiple values for a contact field?
- My import failed. What can I do?
- How do I import contacts using the copy and paste option?
- How do I see my recent imports?
- How do I opt-in contacts I have collected offline?
- Are contacts collected at trade shows considered opt-ins?
- How do I opt-in my old customer or member list?
- How can I let contacts manage their subscriptions?
- What happens when I reach my contact limit?
- Do unsubscribed, unconfirmed, or bounced contacts count against my contact limit?
- Bots are adding spam contacts to my account. How do I stop this?
- How do I change my list name?
- When should I use multiple lists?
- How do I merge lists?
- What is a list owner?
- How do I sort my contact list?
- How do I sort contacts by first or last name?
- Where are my segments located?
- [Video] How do I edit a segment?
- Why don't all of my custom fields appear when I create a segment?
- How do I create a segment based on a reply to a campaign?
- How do I create a segment using "has forwarded" data?
- What is the difference between the “Currently in automation” and “Has not ended automation” segment conditions?
- How do I delete a segment?
- How can I use tags to keep my contacts organized?
- How can I use tags in my account?