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  1. ActiveCampaign Help Center
  2. Contact Management
  3. FAQs

FAQs

Follow New articles New articles and comments
  • How do I import my contacts from a CSV file?
  • What is a CSV file?
  • How do I save my spreadsheet as a CSV file?
  • How do I import contacts with multiple tags?
  • How do I import contacts with multiple values for a contact field?
  • How do I delete contacts?
  • My import failed. What can I do?
  • How do I import contacts using the copy and paste option?
  • How do I see my recent imports?
  • How do I opt-in contacts I have collected offline?
  • Are contacts collected at trade shows considered opt-ins?
  • How do I opt-in my old customer or member list?
  • How can I let contacts manage their subscriptions?
  • What happens when I reach my contact limit?
  • Do unsubscribed, unconfirmed, or bounced contacts count against my contact limit?
  • Bots are adding spam contacts to my account. How do I stop this?
  • How do I change my list name?
  • When should I use multiple lists?
  • How do I merge lists?
  • What is a list owner?
  • How do I sort my contact list?
  • How do I sort contacts by first or last name?
  • Where are my segments located?
  • [Video] How do I edit a segment?
  • Why don't all of my custom fields appear when I create a segment?
  • How do I create a segment based on a reply to a campaign?
  • How do I create a segment using "has forwarded" data?
  • How do I delete a segment?
  • How can I use tags to keep my contacts organized?
  • How can I use tags in my account?
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