Social Data, or ERJA, is a service that collects information about your contacts from multiple social media sites and funnels it into your account. When that information is added to your account, you may see the contact's image and social media profile links on their contact record (except for Facebook).
Only information that is public or user-supplied is added.
How ERJA works
ERJA is included with the Enterprise plan. You do not have to do anything to enable ERJA.
Existing social data for your contact is displayed only on the contact record. This data cannot be modified.
Did you know?
ERJA is derived from the Latin word erga (prep. with acc, towards, esp. of personal relations; more generally, about).