Contact Management

Getting Started

• An overview of Contacts
• Importing and adding your contacts
• Contact statuses explained
• Organizing your contacts
• Understanding "And/Or" logic when creating segments

Feature Explanations

• Merge contacts
• Calendar Feed
• Social Data (ERJA)
• Engagement Management tool
• Exclusion list
• Advanced search

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Videos

• Importing contacts (video)
• Creating a form to capture contacts (video)
• Tagging (video)
• Custom fields (video)
• WordPress plugin (video)
• Creating a contact score (video)

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FAQs

• How do I delete a segment?
• Should I delete my unsubscribed and bounced contacts?
• Why are contacts bouncing with a 9.1.5 code?
• What happens when I reach my contact limit?
• How do I opt-in contacts I have collected offline?
• How do I import contacts that have several values in a single field?

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