Contact Management

Getting Started

• An overview of Contacts
• Importing and adding your contacts
• Contact statuses explained
• Organizing your contacts
• Understanding "And/Or" logic when creating segments

Feature Explanations

• Database sync for importing contacts
• Create a notification when a contact subscribes or unsubscribes from your list
• Merge contacts
• Calendar Feed
• Social Data (ERJA)
• Engagement Management tool

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Videos

• Importing contacts (video)
• Creating a form to capture contacts (video)
• Tagging (video)
• Custom fields (video)
• WordPress plugin (video)
• Creating a contact score (video)

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FAQs

• How do I sort contacts by first or last name?
• How do I add a default value to a field or personalization tag?
• How do I add, edit, or remove a picture for my contacts?
• Why don't all of my custom fields appear when I create a segment?
• How can I find contacts that were sent a campaign?
• How do I delete a segment?

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