How to delete contact records

You can delete contact records from your ActiveCampaign account if you have Contact Delete permissions. 

Take note

• If you delete a contact, this action is permanent and cannot be undone

• Only Admin users can delete contacts

How to delete contact(s)

You can delete contacts that are on the archived contacts list. This permanently removes them and all associated data from your account. 

1. Click Contacts on the left menu.
2. From the Contacts Overview, click the three dots button in the top right corner.
3. Click “View archived contacts.”
4. From the archived contacts list, filter and select the contact(s) you’d like to delete.
5. Click “Delete” next to the restore button at the top of the archived contact list.
6. Review the confirmation prompt and click the “Delete permanently” button to permanently delete the contact. This action cannot be undone.