ActiveCampaign forms with double opt-in enabled will have a Form Submit action and an Opt-in Confirmation Action.
Below, "list" refers to the list associated with the form.
The Form Submit action is triggered when a contact submits your form.
- If single opt-in is enabled, all contacts will see this action regardless of their list status.
- If double opt-in is enabled, only contacts who do not have an active status for your list will trigger this action.
The Opt-in Confirmation action is part of the double opt-in process and is triggered when:
- A contact clicks on the confirmation link contained in their opt-in confirmation email.
- A contact already has an active status for your list when they submit your form.