How do I add a video to my email?

With the Video Content block in the drag-and-drop designer, it’s easy to include a link to a video in a campaign or automation email. The video content block generates a screenshot from your video and displays it in your email with a play button. When contacts receive your email, they will be able to click on the play button and will go straight to your video.

The video content block only works with videos hosted in YouTube or Vimeo. If you cannot host your video in YouTube or Vimeo, check out our suggested work around below.

Note: It is not possible to embed a video directly into your emails. This is because most email clients will not display your video and it can cause your email to be flagged as spam.

To get started:

  1. Open your campaign or automation email.
  2. Drag and drop the video content block into your email.


  3. Enter your video URL into the URL bar. Only links to YouTube or Vimeo can be used.*


  4. Click “Add An Action” if you want an action to trigger when a subscriber clicks your video link (optional). The actions you can choose from are: Add Tags, Remove Tags, Subscribe to List, Unsubscribe from List, Add to Automation, End Automation.


  5. Click “OK.”


  6. We’ll generate a thumbnail from your video and display it as an image along with a play button. It is not possible to choose which thumbnail will be displayed here.


This is what the contact will see when they click the video in your email:


*If you are not able to host your video on YouTube or Vimeo, you can still include a link to your video in an email by following the steps below:

  1. Take a screenshot of your video.
  2. Open your campaign or automation email.
  3. Drag and drop the image block into your email.
  4. Click the image block to pull up the image manager.


  5. Click “Add New Image” to upload your screenshot.


  6. Hover your mouse over the image and click “Choose.”


  7. Your image will be added to your email.


  8. On the right side of your screen, an options tab will open. Add your video URL to the link bar.


  9. To add link actions, such adding a tag to your contact when they click your image to watch your video, click the gear icon located in the link bar:


  10. The link action modal will open where you can define your link action. When finished, click "OK." 


To learn more about link actions, click here

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