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How do I set permissions for my marketing user group?

If you have a Marketing user group in your account, you may want to grant them the ability to perform certain functions, such as creating and editing templates and campaigns, and restrict them from sending out campaigns or restrict access other areas of the account, such as Deals. In this example, we’ll walk you through how to create marketing user group and show you how to grant access to specific areas of the platform. Please note that this is simply an example, and you will need to set permissions for your teams as you see fit.

Creating a User Group

To create a user group, click "Settings" located on the bottom left of your screen.

Select “Users” from the left side menu:

Click the “Groups” tab then click “Add Group.”

Add the name of the group to the Title field and add a short description (optional). In this example, we’re going to call this group “Marketing” and give them access to our Newsletter, Announcements, and Events lists:

Setting Permissions

The “Permissions” tab lists several permission options: Lists, Campaigns, Contacts, Automations, Subscription Forms, Templates, Reports, Deals, and Saved Responses:

To enable permissions for any of these items, click the dropdown and check the box for each permission you will allow for each group. In this example, we will grant the following permissions for our Marketing group by clicking the appropriate checkboxes.

Lists: Edit only

Campaigns: Add and Edit

Contacts: Add, Edit, Contact Fields

Automations: Manage

Subscription forms: No permission

Templates: Add and Edit

Reports: Campaign and Trends

Deals: No permission

Saved Responses: No Permission

Setting Limits

You have the option to limit the following for your new group: number of emails sent, contacts that can be added, lists they can be created, and number of campaigns that can be sent. In this example, we’re going to limit the number of contacts that they can add ever to 100 and click “Save” to finish.

For in-depth information about user permissions, please see this guide.
To learn how to set user permissions, please see this help document.

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